Join Adam in conversation with Andrea Pitcher, Property Manager at Johnson Property Management in Brisbane, QLD. With 31 years in property management, Andrea shares practical, experience-led insights into the realities of the role. Together, they discuss legislation, handling difficult conversations, working effectively with sales teams, and what professional property management looks like in practice. Under the leadership of Smartre Training’s Head of Property Management Training, Tracey Lake, Andrea offers a grounded perspective on maintaining standards in an ever-changing environment.