Join Adam in conversation with Peter Tran, a Partner at Smartre Training, as they discuss what sets high-performing agencies apart from the rest. They speak on the importance of implementation, the support Smartre Training provides its members, the role culture plays in agency success, and why many agencies see an immediate return from adopting proven systems and processes.

This list is designed to be revisited time and again early in your journey to ensure the necessary building blocks are both in place and continually strengthened.