The 20 Characteristics of High Performance - Part 1

March 8, 2026
  |  
Average Read Time

The 20 Characteristics of High Performance - Part 1

March 8, 2026
  |  
Average Read Time
Sales Training

High performance in real estate is not accidental. It is not luck, timing, or personality. It is a set of disciplines, standards, and beliefs applied consistently over time.

In our sales training program Winning Ways: High Performance Sales, we outline twenty characteristics that define sustained high performance. What follows is a brief excerpt. Not the detail, but the direction. The mindset. The standards.


1. Client-First Culture

High performers begin every decision with one question. What is best for the seller? When intent is clear, trust follows. Sellers know they are protected. More importantly, they know their outcome matters.


2. Lifelong Learners

High performers are intentionally curious. They pursue learning with purpose, knowing that one new skill or insight can change an outcome. They never confuse experience with expertise.


3. Pursuit of Success

High performers define success on their own terms. Not by comparison, but by clarity. Once defined, they pursue it relentlessly and bring others with them along the way.


4. Courage

High performance requires moral courage. The courage to do what is right when shortcuts are available. Character is tested quietly, often when no one is watching.


5. Accountability

High performers operate with an internal locus of control. They own their outcomes. Markets, conditions, and circumstances are acknowledged, but never used as excuses.


6. Professionalism

Results matter. How those results are achieved matters just as much. High performers act professionally in every interaction, every conversation, every decision.


7. Master Communication

Sales is communication. Trust is communication. Progress is communication.

High performers listen deeply, ask deliberate questions, and communicate with clarity and purpose.


8. Intrapreneur Mindset

High performers think like business owners within a business. They understand that ownership of attitude, effort, and standards elevates both their results and the client experience.


9. Major in the Majors

Busy is easy. Productive is hard. High performers focus on the actions that matter most and delegate or eliminate the rest.


10. Sense of Urgency

Time is a tool. High performers act decisively, respond promptly, and understand that momentum is either built or lost daily.


These first ten characteristics set the foundation. The second half is where high performance becomes sustainable – stay tuned for next week’s article for the remaining ten characteristics.

If you would like your sales team to experience Winning Ways: High Performance Sales in full, our next seminar is approaching.

Reach out to enquire how your team might be able to attend.

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High performance in real estate is not accidental. It is not luck, timing, or personality. It is a set of disciplines, standards, and beliefs applied consistently over time.

In our sales training program Winning Ways: High Performance Sales, we outline twenty characteristics that define sustained high performance. What follows is a brief excerpt. Not the detail, but the direction. The mindset. The standards.


1. Client-First Culture

High performers begin every decision with one question. What is best for the seller? When intent is clear, trust follows. Sellers know they are protected. More importantly, they know their outcome matters.


2. Lifelong Learners

High performers are intentionally curious. They pursue learning with purpose, knowing that one new skill or insight can change an outcome. They never confuse experience with expertise.


3. Pursuit of Success

High performers define success on their own terms. Not by comparison, but by clarity. Once defined, they pursue it relentlessly and bring others with them along the way.


4. Courage

High performance requires moral courage. The courage to do what is right when shortcuts are available. Character is tested quietly, often when no one is watching.


5. Accountability

High performers operate with an internal locus of control. They own their outcomes. Markets, conditions, and circumstances are acknowledged, but never used as excuses.


6. Professionalism

Results matter. How those results are achieved matters just as much. High performers act professionally in every interaction, every conversation, every decision.


7. Master Communication

Sales is communication. Trust is communication. Progress is communication.

High performers listen deeply, ask deliberate questions, and communicate with clarity and purpose.


8. Intrapreneur Mindset

High performers think like business owners within a business. They understand that ownership of attitude, effort, and standards elevates both their results and the client experience.


9. Major in the Majors

Busy is easy. Productive is hard. High performers focus on the actions that matter most and delegate or eliminate the rest.


10. Sense of Urgency

Time is a tool. High performers act decisively, respond promptly, and understand that momentum is either built or lost daily.


These first ten characteristics set the foundation. The second half is where high performance becomes sustainable – stay tuned for next week’s article for the remaining ten characteristics.

If you would like your sales team to experience Winning Ways: High Performance Sales in full, our next seminar is approaching.

Reach out to enquire how your team might be able to attend.